Frequently Asked Questions

If you can't find the answer you're looking for please feel free to call us or email us and we'll be happy to assist.

Do you accept insurance?

Do we accept insurance? 

  • Psychotherapy services may be covered under health care benefits. We have coverage through Registered Psychotherapist and Registered Social Worker. Please check with your insurance company. 

what do i need to do before our inital session?

What do I need to do before our Initial Session?

  • Before your first session you will receive a link to complete your client intake form and consent form via Jane. Please complete the intake to allow your practitioner some insight on what you are looking to gain from therapy.

what is the fee for service

What is the fee for service? 

  • Depending on the practitioner service charges will range based on experience. Please review your Jane account for fee’s for each practitioner. 

how do i know if a therapist is right for me?

How do I know if a therapist is right for me? 

  • Everyone is going to fit with a different therapist. You want to ensure you feel heard, comfortable and respected. They provide a tailored and individualized approach, and they are working within their area of expertise. You want to ensure you have an interpersonal connection with them.